At NEBOMMA, we welcome vendors who share our commitment to quality, transparency, and customer satisfaction. By partnering with us, you agree to adhere to the following policies to ensure a consistent, reliable experience for our customers.

  1. Vendor Registration and Approval

Application: All prospective vendors must complete the registration process and provide accurate information about their business, products, and services.

Approval: NEBOMMA reserves the right to review and approve vendors based on quality, reputation, and product relevance. Submission of an application does not guarantee approval.

  1. Product Listings and Quality Standards

Accurate Descriptions: Vendors must provide accurate descriptions, images, and specifications for all products to ensure transparency with customers.

Quality Assurance: All products listed on NEBOMMA must meet our quality standards. Vendors are responsible for quality control and product inspections before shipping.

Pricing: Prices listed must be fair, competitive, and inclusive of any applicable fees or taxes.

  1. Order Fulfillment and Shipping

Timely Fulfillment: Vendors must process and ship orders promptly according to NEBOMMA’s shipping policies. Delays in processing or shipment must be communicated immediately.

Packaging: All items must be securely packaged to prevent damage during shipping.

Tracking Information: Vendors are required to provide tracking information once an order is shipped to ensure customers can monitor their deliveries.

  1. Returns, Refunds, and Customer Support

Return and Refund Policies: Vendors must follow NEBOMMA’s return and refund policies, which outline conditions for accepting returns and issuing refunds.

Customer Support: Vendors are expected to provide timely responses to customer inquiries and resolve any issues related to product quality or delivery.

  1. Compliance and Ethics

Legal Compliance: Vendors must comply with all relevant laws, regulations, and industry standards.

Ethical Business Practices: We expect vendors to operate with integrity, honesty, and transparency, and to treat customers with respect.

Non-Infringement: Vendors must ensure that their products do not infringe on intellectual property rights or violate copyright or trademark laws.

  1. Vendor Fees and Payment Terms

Commission Fees: NEBOMMA may charge a commission on each sale, as agreed upon in the vendor agreement.

Payments: Payments to vendors will be processed according to NEBOMMA’s payment schedule, typically within a specified number of days after order completion.

  1. Termination of Agreement

NEBOMMA reserves the right to terminate the vendor agreement if policies are violated, products do not meet quality standards, or if there are repeated customer complaints. Vendors will be notified in advance in cases of termination.

Vendor Privacy Policy

NEBOMMA respects the privacy of our vendors and is committed to protecting their information. This Vendor Privacy Policy outlines how we collect, use, and safeguard vendor data.

  1. Information Collection and Use

NEBOMMA collects vendor information necessary for account setup, order processing, and support. Types of information collected include:

Business Information: This includes the vendor’s business name, address, contact details, and banking information for payment purposes.

Product Information: Details about products, pricing, inventory, and shipping methods are collected to manage listings and facilitate sales.

Order and Transaction Data: Information related to orders, including customer details and transaction data, is stored to ensure smooth processing and customer support.

  1. How We Use Vendor Information

Vendor information is used in the following ways:

Account Management: To create and manage vendor accounts and provide access to NEBOMMA’s vendor portal.

Order Processing: To facilitate order fulfillment, customer support, and payment processing.

Marketing and Promotion: With vendor consent, NEBOMMA may use product information for promotions or to feature products on our platform and social media channels.

Platform Improvements: We analyze vendor interactions to improve our platform and vendor experience.

  1. Information Sharing

Third-Party Service Providers: We may share vendor information with third-party service providers such as payment processors and shipping carriers, strictly for order and payment processing.

Legal Compliance: NEBOMMA may disclose vendor information if required by law, to comply with a legal obligation, or to protect our rights and those of our customers.

  1. Data Security

NEBOMMA employs industry-standard security measures to protect vendor information. While we strive to safeguard all data, we encourage vendors to maintain the confidentiality of their login credentials.

  1. Vendor Rights and Choices

Vendors have the right to access, correct, or delete their personal information. To update or request deletion of your account information, please contact NEBOMMA at [support email/phone number].

  1. Changes to the Vendor Privacy Policy

NEBOMMA may update this Vendor Privacy Policy periodically to reflect changes in practices or for legal compliance. Vendors will be notified of significant changes, and we encourage you to review this policy regularly.

  1. Contact Us

If you have questions about the Vendor Policy or Vendor Privacy Policy, please contact us at
support@nebomma.com
https://wa.me/918125322767